Privacy policy
EarnNaija Digital Technologies (“we”, “us”) runs EarnNaija, a platform where members do AI training work. This policy explains what personal information we collect, why, and the choices you have.
Information we collect
- Account details: name, phone number, email address and country.
- Skills and preferences: the languages, subjects and kinds of tasks you choose, such as Pidgin, Yoruba, maths or coding.
- Your AI training work: the answers, ratings, comments and fact-checks you submit, and how long a task took.
- Quality and review data: review results, approvals, rejections and your quality score.
- Verification details: identity information, such as your BVN, needed to confirm who you are.
- Payment details: your bank account for withdrawals and loan payouts, and your balance and payment history. We do not store full card numbers.
- Calls and chat: where you use them, the time, length, destination and cost of calls, and the messages you send. If we ever record calls, we will tell you before the call starts.
- Device and usage data: IP address, browser type, pages visited and cookies.
How we use it
- To run your account, give you suitable tasks, pay you and process withdrawals and loans.
- To review your work, work out your quality score and prevent copied, automated or fake submissions.
- To check identity, prevent fraud and meet legal duties.
- To answer your messages and improve the service.
What happens to your submitted work
The work you submit may be used to train, test and evaluate AI systems, by us or by customers and partners we pass it to, as set out in our Terms of use. We do not put your name, phone number, email or bank details on the work we pass on. Please do not type private details about yourself or others into a task, because we cannot always tell them apart from the rest of your answer.
Blog email updates
If you subscribe on our blog, we keep your email address only to tell you when a new post goes up. Every email has an unsubscribe link, and you can also ask us to delete your address at any time.
Cookies and advertising
We use three groups of cookies. You choose which optional ones to allow in Cookie Settings (in the footer), and you can change your mind at any time.
- Essential (always on): keep you signed in, protect forms from misuse, and remember your light or dark mode and your cookie choice.
- Analytics (optional): anonymous page-view counts that show us how the site is used.
- Advertising (optional): we may show ads on public pages through Google AdSense. Third-party vendors, including Google, use cookies to serve ads based on your previous visits to this and other websites. We do not show ads inside your task screens.
You can opt out of personalised advertising at Google Ads Settings, or learn more at aboutads.info. You can also block cookies in your browser settings, though parts of the service may stop working.
Sharing
We share information only with payment and banking partners, identity-check providers, customers and partners who receive your submitted work without your personal details (see above), telephony carriers that connect your calls, service providers who host or support our systems, and authorities when the law requires. We do not sell your personal information.
How long we keep it
We keep account and transaction records while your account is open and for the period the law requires afterwards. Work you have already submitted and been paid for may stay in training and evaluation data after you leave, without your personal details. You can ask us to delete other information we no longer need.
Deleting your account
You can delete your account yourself in the app (Settings, Privacy & security, Delete account) or at our delete-account page. We then erase your personal details and chats and keep only anonymised payment and ledger records that the law requires.
Your rights
You can ask to see, correct or delete your information, or object to certain uses. Email support@tavika.online and we will respond within a reasonable time.
Security
We protect data with encryption in transit, access controls and monitoring. No system is perfectly secure, so use a strong, unique password and never share it. We will never ask for your password by message.
Children
Our service is for adults aged 18 and over. We do not knowingly collect information from children.
Changes and contact
If we change this policy we will update the date above and, for significant changes, tell you in the app. Questions? Write to EarnNaija Digital Technologies, Lagos, Nigeria, or support@tavika.online.